WHO WE ARE

We are Essent Biologics. Our website address is https://essentbiologics.org/.

Essent Biologics Privacy Policy

Essent Biologics Privacy Policy Overview

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy describes how Essent Biologics, LLC collects and processes your personal information through the Essent Biologics website, products, services, online store and any applications that reference this Privacy Policy.  By “personal information,” we mean information that directly identifies you, such as your name, address or email address.  By using Essent Biologics, you are consenting to the practices described in this Privacy Notice.

WHAT INFORMATION WE COLLECT

We collect a variety of types of information. Examples include:

  • Identifiers and contact information, such as your name, address, phone number or email address;
  • Purchase or other commercial information, such as the items you purchase, shipping address, and contact information (such as for receipts or order updates);
  • Communications and interactions, which may include email messages, chat sessions, text messages, and phone calls that we exchange with you.

 

HOW WE USE INFORMATION

Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services.

To respond to you, such as when you: place an order; call us; make a request or inquiry; or share a comment or concern;

For analytics, such as to: understand how you use our website; understand how you shop with us; determine the methods and devices used to access our websites and mobile applications; and improve our websites and mobile applications;

For legal and safety purposes, specifically to detect, protect against and prevent security incidents and illegal or unauthorized activities, investigate complaints and claims and provide other security protections, such as identity verification; comply with and enforce applicable legal and regulatory obligations and respond to governmental requests;

R&D, we will conduct internal research and development and make business decisions about current and future product and service offerings;

Third parties. “WooCommerce” and “WordPress” as a web platform, powering online purchasing, and providing a forum for customers to provide feedback. Read more about how WooCommerce and WordPress/Automatic use your Personal Data here: https://wordpress.org/about/privacy and https://automattic.com/privacy.

 

HOW WE COLLECT INFORMATION

We collect information on our website, or during calls, chats or emails with you. We also obtain information from you and from third parties. For example, we collect and obtain information:

You actively submit  Such as when you make a purchase, interact with a salesperson, register for an online account, respond to a survey, register to attend an event or appointment, or sign up for emails or marketing.

Log and Usage Information: We collect information about your use of our online Services, such as the type of browser you use, access times, pages viewed, items placed in your cart, links clicked, browsing behavior, and the referring URL (the webpage you visited before navigating to our online Services).

Transaction Information: When you purchase a product, we collect information about the transaction, such as product details and the date of the purchase.

Contact Forms:  We occasionally use contact forms for event registration, and to allow visitors to ask questions or request more information. Your data, such as name and email address, will be stored by Essent Biologics in order to respond to the inquiry. Your information will never be sold or distributed to a third party. You will only receive direct contact from Essent Biologics. You can opt-out or be removed from any informational emails from Essent Biologics that you may receive in response to filling out a form on our website.

From Third Parties: We automatically collect information during your use and navigation of our website, including the URL of website you came from, the browser software you use, your Internal Protocol (IP) address, IP ports, date/time of access, data transferred, pages visited, amount of time you spend on our site,

Using Cookies: A cookie is a small text file that collects information to better enhance your experience on a website. This type of information includes your preferred language, device setting and browsing activities. We use cookies to help tailor your user experience based on your preferences. You can opt-out at any time by visiting the Cookies Settings in your Browser.

Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.

Web Beacons.Pages of our Website [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or [opened an email] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

 

 

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

CREDIT CARDS

We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

PAY TRACE

Payment information (such as debit or credit card number and information and billing address) are stored through PayTrace.  Please reference their

ANALYTICS

We use Google Analytics to only track our website traffic and we do not use that information to target our visitors with ads. We do not track your age, gender, or interests; nor do we share our user analytics with 3rd parties.  To opt-out of your user data being tracked by Google Analytics you may install the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js).

PERSONAL DATA ABOUT MINORS & CHILDREN

We do not, in providing the Services, knowingly collect personal information from children. If you have reason to believe that a child has provided personal information to us, please contact us, and we will endeavor to delete that personal information from our databases.

HOW LONG WE RETAIN YOUR DATA

If you submit an inquiry, the inquiry and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.

NEVADA RESIDENTS

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A,  may visit .  However, please know we do not currently sell data triggering that statute’s opt-out requirements.

 

California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit .

 

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

SECURITY & FRAUD

We take steps to help protect the confidentiality and security of personal information you share with us through our websites and mobile applications. In general, information transmitted through the Internet may not be perfectly secure, and we are unable to guarantee the security of your personal information. We encourage you to take steps to help protect the confidentiality and security of your account and personal information, including by doing the following:

  • Reviewing your Essent Biologics account periodically and immediately reporting any unexpected activity or unrecognized information;
  • Installing the latest security updates and anti-virus software on your computer to help prevent malware and viruses;
  • Using complex passwords (a minimum of 7 alpha/numeric cAsE sEnsitive characters);
  • Not using the same password on more than one website;
  • Not sharing your password with others;
  • Password protecting your computer and mobile device; and
  • Signing out/logging off of website sessions so that your session is closed, especially when using a public computer.

UPDATES TO THIS POLICY

We may make changes to this policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our website, and we will update the effective date at the end of this Policy.

EFFECTIVE DATE

This Policy is effective October 5, 2021.

POLICY UPDATE

This Policy was last revised on October 5, 2021